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Who we are, what we do for you, and more!
TVS Automobile Solutions Private Limited (TASPL) hived off its Breakdown Assistance Business into a separate entity christened as TVS Auto Assist India Limited in the year 2015. TVS Auto Assist is one of the largest networks in India. We provide 24x7 Breakdown Assistance to our customers, operating in Business to Business (B2B) and Business to Consumer (B2C) segments. We have three pillars to serve our customers viz., 24x7 multi-lingual Call Centres, Own Patrol and Authorized Service Providers.
To protect you, the motorist, and ensure your journeys are hassle-free
To provide timely help in times of your emergency, whenever you get stranded on the road due to breakdowns or accidents, or any unfortunate occurrences.
To make your car roadworthy with quicker on-site repairs.
Our services are available for automotive segments which include Two Wheelers, Cars, Small Commercial Vehicles and Commercial Vehicles. Our team consists of over 6200+ Authorized Service Providers covering 28 states and 1795 cities. We take care of your car and bike, and we handle one breakdown in every two minutes, PAN India. TVS Auto Assist as a team is dedicated to serve our customers, “Kahin bhi, Kabhi Bhi”.
Because we care that extra bit… and are willing to go that extra mile...
Our statistics speak for us.
Owned fleet present in 21 major cities in India. Services covered across India in 28 states, 2000+ cities and towns
1000+ state-of-the-art flatbed trucks for patrolling and towing operations
Multi-location, multi-lingual, sophisticated, tech enabled call centres
6200+ Authorised Service Providers (ASPs) Network PAN India #
Our Authorised Service Providers (ASP's) workforce - 15,000+ technicians
Total Customers enrolled - 3,90,000
Total breakdowns attended since inception - 2,70,000 +
Total vehicles in own patrol - 60
Own patrol in 13 cities
Service Level Agreement (SLA) set at 87.5%